FAQs

  • Whether you’re a new researcher or a manager investigating new options, we are here to help you.
    Please email us and we will be more than happy to talk you through the options. We know it can be overwhelming when selecting a service, knowing which method, sample types & tests, and that is why we pride ourselves on our excellent customer service. Contact us today to see how we can help you. Alternatively, browse our services Index page.

  • Here at Surrey Diagnostics we truly do have a huge range of products and services on offer. Please visit our Services Index page to see the full list or contact us and we can talk you through your options.

  • Please downIoad a submission form and send your samples to the address provided.
    If you are unsure of how to package your samples please email us and we can advise you further.

    If you are sending your samples with a courier, please note they cannot deliver to a PO Box address.

    We have a good relationship with a number of specialist couriers and can arrange the shipment for you if required. Ask us about these options.

  • As we offer bespoke services each price is unique to each customer. We do discounts for loyal customers and scale pricing with number of samples sent.
    Email us today for a quote!

  • If you are unsure please drop us an email and let us know.
    We can also provide you with any consumables you need. Get in touch with us and discuss your requirements.

  • We can let you know when your samples have arrived safely and from here we aim to have them tested and resulted within one working week.

    We can fast-track your results if a quick result is needed, contact us if you want this service.

    We are always here to speak to our customers directly and are happy to update you throughout the process.

  • We routinely verify our results with external labs and have extensive verification processes and controls in place to ensure your results are reliable.

    We have years of experience and can advise you on possible origins, impacts to your work and potential treatments.

    We are always here to help, simply contact us and we can advise on the best course of action.

Contact Us

Please contact us with any questions.

Email:
info@sdlab.co.uk

Phone:
01438 268300